Shipping & Delivery
Shipping is Calculated in the Shopping Cart.
When will Nasco ship my order?
Generally, orders received on a business day by 11 am (CT) will ship within 48 hours (excluding "non-stock" items and live materials).
Business days are Monday through Friday (Items shipped Next Day Air on Friday will be delivered on Monday; items shipped Second Day Air on Friday will be delivered on Tuesday, etc.)
(Minimum Charge $9.99)
(Minimum Charge $14.99)
(Minimum Charge $29.99)
25% Order Total
(Minimum Charge $14.99)
30% Order Total
(Minimum Charge $24.99)
35% Order Total
(Minimum Charge $39.99)
Puerto Rico, U.S. Territory, and Distributor Orders
Are excluded from shipping rates listed above. Please call for a shipping quote.
Actual shipping charges will apply. Prepayment is required. Call for quote.
Shipping & Delivery
We will ship your order the most secure and economical way, unless you request a particular method of shipment. Most orders within the continental United States arrive within 3-5 business days.
Regular or Small Parcels
Most orders will be shipped using FedEx® or Priority Mail.
Your order will be shipped by truck if it exceeds the size or weight limit of regular or small parcels. Please call us for a freight estimate.
This icon indicates that additional shipping charges apply. Items with this designation require higher shipping charges than typical parcel rates due to size and special handling requirements by the shipping company. Call Nasco at 1.800.558.9595 for more information.
These are popular items that ship 5 days or less.
Hazardous Handling Surcharge ♦
Because of U.S. Department of Transportation regulations, you may be assessed a $24.95 per carton special handling surcharge for products classified as “hazardous.” These products are designated in the catalog by a ♦ or D.O.T. classification next to the catalog number. Whenever possible, like items will be shipped in a single carton. However, shipping more than one type of hazardous material in a single carton is prohibited which may subject you to additional charges.
Filing Claims for Damaged Merchandise
Unfortunately, there are occasions when merchandise is damaged during shipment. If delivery was via truck, Nasco Customer Service must be notified within 15 business days of delivery to file freight claim with the trucking company. If delivery was via FedEx® or Priority Mail, please contact Nasco Customer Service immediately. IMPORTANT! In all cases, retain original carton and packing materials.
Questions About an Order?
Before contacting Nasco, please compare your packing slip with the merchandise. You may find changes or substitutions already explained. Invoices are mailed separately. When contacting Nasco, make sure you have one or more of the following available: Nasco order number, invoice number, your purchase order number, and/or the billing and shipping addresses. Return authorizations are required and granted only by request on stock merchandise within 30 days of the date of invoice. Restocking fees may apply. Contact Customer Service at 1.800.558.9595 (choose option 2), fax 1.920.568.5700, or email custserv@eNasco.com.
Second copy section, with border on bottom (auto).
Ground Service & Priority Mail
HOLIDAY SHIPPING for Ground Service: Place your order by December 17 to ensure delivery by December 24. (Applies to in-stock items only)
This is your least expensive choice and the default choice on the shopping cart.
Next Day Air
HOLIDAY SHIPPING for Next Day Air: Place your order by noon (CDT) December 21 for delivery December 24.* (Applies to in-stock items only)
Second Day Air
HOLIDAY SHIPPING for Second Day Air: Place your order by noon (CDT) December 20 for delivery December 24.* (Applies to in-stock items only)
Second business day after shipment, at additional cost over Ground, but less than Next Day Air.
Three Day Select
HOLIDAY SHIPPING for Three Day Select: Place your order by noon (CDT) December 18 – 19 for delivery December 23. (Applies to in-stock items only)
Third business day after shipment, at additional cost compared to Ground, but less than Second Day Air. No Saturday deliveries.
Used for large shipments and heavy items. Since this shipping cost varies depending upon location being shipped to, the final shipping costs cannot be calculated precisely. To obtain an estimate, please call Customer Service at 1.800.558.9595.
Call for Availability
For products that are seasonal, please call our toll-free number 1.800.558.9595 before ordering to verify availability of product.
Usually ships in 24–48 hours.
Ships in 1 to 2 Weeks
Usually ships in 1–2 weeks.
Ships from Factory
Ships direct from the factory, and is generally specified in the product description. (usually in 4–6 weeks).
Temporarily Out of Stock
Out of stock (you may order if you choose to wait 2 weeks or more).
For products that are custom made, including Nasco custom kits.
You gain five ways when you order Nasco living material
- Prompt, Reliable Service: Nasco has over 70 years experience in rearing, maintaining, and shipping live material. Guaranteed live delivery in the continental U.S. (excluding Alaska). Notify us of any problems within 48 hours of delivery.
- To Order: Call 1.800.558.9595.
- Specify shipping date with your order: Try to order live material for Monday or Tuesday shipment. Most live shipments must be shipped overnight or FedEx 2-Day Air.
- Prices include packaging: Except in extreme temperature situations.
- The Live Material Coupon Advantage: Coupons available for all live materials. Call 1.800.558.9595 for details.
NOTE: Please remit payment to Nasco when you receive your coupon.
Living Material Ordering Information
- Please specify shipping date with your order
- Try to order live material for Monday through Thursday
- Due to state regulations, we may not be able to ship living material to certain states. Customers should check with their local government officials about their state’s regulations and restrictions.
Live Material Shipments
See below for our shipping rates per delivery.
*Due to special handling necessary to ensure live delivery, a $7.00 service charge will be added, per delivery, to shipments of live material totaling less than $15.00.
A Word About Live Materials
All orders are subject to availability at the time shipment is requested. Variations from one specimen to the next may be possible, including those cultured under laboratory conditions. Nasco makes every effort to provide specimens at specific stages as requested; however, there may be variables beyond our control. Some live items are seasonal by nature or seasonal by law, and they may be only available at certain times of the year. There may also be fluctuations in supply from year to year due to weather conditions or other factors. We appreciate your understanding.