How to Place an Order

You can shop online and add items to your shopping cart, or you can order via phone, fax, mail, or email.

A secure e-commerce ordering feature has been developed so you can send your order to us by registering and putting items in your shopping cart. This feature may be used by customers in the U.S.A., Canada, and U.S. Territories. Orders from outside the United States, please see section below (click + to expand).

To apply your quote number to your online order, follow these steps:

  • View the details page of the product you would like to order
  • Find the “Discount Quote” field and click "+" to expand
  • Enter your 5 digit quote number (example:12345)
  • Click “Apply Quote” to see your discounted pricing

Using Quick Order? You can apply your quote using this convenient feature as well.

  • Upload your list, or Enter Skus
  • Click “Add to Quick Order”
  • Once all of your items are loaded, click “Discount Quote” (top left)
  • Enter your 5 digit quote number (example:12345)
  • Your discounted pricing is now visible

Note: if your account has a quote number assigned to it, sign in to apply free standard shipping terms at the cart.

U.S.A. and Canadian Customers: Call toll-free 1.800.558.9595
For all other international inquiries: Call 1.920.563.2446 and ask for the International Sales Department.

Phone Order Hours (CST):
Weekdays 7:00 a.m. – 6:00 p.m.
Saturday 8:00 a.m. – 12:00 p.m.

Fax us your order 24 hours a day, 7 days a week 1.800.372.1236

Nasco
901 Janesville Avenue
P.O. Box 901
Fort Atkinson, WI 53538-0901

[email protected]

Products that have been labeled as “Special Order by Phone Only” tend to be more complicated than most of our products. To make sure that you, the customer, have exactly the right information in order to make a purchase, this item requires you to talk to one of Nasco’s Order Department operators by dialing 1.800.558.9595. Just have the product number available so the order department operator can answer your questions and take your order in a timely fashion.

We will ship your order the most secure and economical way, unless you request a particular method of shipment. COD charges are additional. Please include telephone number and name of person to be contacted by the transportation company in order to attempt delivery.

Generally, orders received on a business day by 11:00 a.m. (CST) will ship within 48 hours (excluding “non-stock” items and live materials).

Regular or Small Parcels

Most orders will be shipped using FedEx® or Parcel Post.

Large Parcels

Your order will be shipped by truck if it is too heavy, if it exceeds the size limit for regular or small parcels or if regular methods of shipment would be too costly. Please call us for a freight estimate.

For more information, visit our Shipping & Delivery page.

Next Day Air and Second Day Air service are available. Rates are higher than ground service rates; however, air service may be appropriate if you are in a hurry for your order. Ask our phone order operators for details.

Because of U.S. Department of Transportation and FedEx® regulations, you may be assessed a special handling surcharge for products classified as “hazardous.” FedEx® now charges $24.95 per carton for “hazardous.” items requiring special handling. These products are designated by a diamond symbol or D.O.T. classification next to the product number. Whenever possible, like items will be shipped in a single carton. However, shipping more than one type of hazardous material in a single carton is prohibited which may subject you to additional charges.

Canadian Customers click here

Nasco delivers quality products to all parts of the globe. Most products are available for export – with over 250 dealers and sales to over 181 countries around the world.

Orders from outside the United States can be emailed to [email protected] or submitted using our website. Nasco will deliver your order to most any country. Here’s what you need to know when ordering from outside the United States:

  • You must register.
    Enter your name, street address, and city. Then select “Other Country” in the State Box listing, and select your country. After you have registered, your State Box will show “XP.” This is Nasco’s default for all international orders.
  • Once you submit your order through the website, Nasco will contact you with a shipping quote. This will come via email within 1-3 days of submitting your order. Please note: Some product lines are handled exclusively through local authorized distributors. If there is a local distributor for the products you are ordering, we will contact you with referral information.
  • Before Nasco can ship your order, you must confirm that you will pay the shipping charges. You are also responsible for clearing the products through customs and paying any customs duties.

Nasco has an extensive distribution network ready to assist you. Our distributors will handle all shipping and importation protocol for your convenience. Contact Nasco's International Sales Department at [email protected] and we will be happy to refer you to an authorized distributor in your country.

Restrictions apply to international shipments (including Canada) of live specimens. These shipments require veterinary inspection, documentation fees, and airfreight charges. Contact Nasco's International Sales Department for more information: [email protected].

If you have additional questions, or would like the contact information of a local distributor, please email [email protected], or contact your regional sales director:

Mail: Nasco Export
901 Janesville Ave.
Fort Atkinson, WI 53538
Phone: 1.800.558.9595
Fax: 920.563.6044
Email: [email protected]

To expedite an order you are sending by email, please include your contact information, shipping address, telephone number, and Nasco item numbers for the products you are ordering. Or, you can use one of the downloadable PDFs below to place your order.

NOTE: All prices listed on this website are U.S. Domestic prices only and apply to orders shipped within the United States. Orders from outside the United States may be charged additional distributor, customs, and shipping charges.

To check order status please call 1.800.668.0600.

A free copy of the Nasco Laboratory Sampling Products catalog (Canadian Version) is available upon request.

Mail: Nasco – Ontario
150 Pony Drive
Newmarket, ON L3Y 7B6 Canada
Phone: 1.800.668.0600
Fax: 1.800.668.0602
Email: [email protected]

For additional Nasco products and services, customer service, and a list of distributors in Canada, please contact us using the following methods:

Mail: Nasco Export
901 Janesville Ave.
Fort Atkinson, WI 53538
Phone: 1.800.558.9595
Email: [email protected]

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