Shipping & Delivery

Shipping is calculated during the checkout process.

When will Nasco ship my order?
Generally, orders received by 11 a.m. CST ship within 2 business days (excluding non-stock, dissection, and preserved items).

What are business days?
Business days are Monday through Friday (Items shipped Next Day Air on Friday will be delivered on Monday, items shipped Second Day Air on Friday will be delivered on Tuesday, etc.).

Shipping and Handling

Order Total — Some exclusions apply

Shipping and Handling*

$199 or More

FREE

$50–$198.99

$14.95

Less than $50

$19.95

*Shipping and Handling applies to each separate order shipping within the continental 48 states.

Free Shipping Exclusions

  Truck logo items, preserved materials, and items marked excluded from free shipping. Shipping is calculated for web orders. For non-web orders, please call Customer Care at 1.800.558.9595.

Alaska, Hawaii, Puerto Rico, US Territories, and Distributors

Please call Customer Care at 1.800.558.9595 for shipping quotes.

International Orders

Please email international@nascoeducation.com for a shipping quote. Order minimum is $500 and prepayment is required.

Shipping & Delivery

We will ship your order the most secure and economical way, unless you request a particular method of shipment. Most orders within the continental United States arrive within 5–7 business days after they ship.

Regular or Small Parcels

Most orders will be shipped using FedEx or Priority Mail.

Nasco strictly adheres to the U.S. Department of Transportation regulations regarding products classified as “hazardous materials.” In following these regulations, you may be assessed a $48.00 per carton special handling surcharge for items defined within this category. For your convenience, these products are designated in the catalog by a ♦ or D.O.T. classification next to the catalog number.

Shipping Methods

Ground Service & Priority Mail

These are the most economical options and are the default on the shopping cart.

Expedited Shipping Request (Next Day, Second Day, and Three Day Select)

These methods refer to business days (Monday – Friday). Please call Customer Care at 1.800.558.9595 to request a quote.

Availability Status

In Stock

Usually ships in 2 business days. 

Direct Ship Items (ship directly from Nasco supplier)

Noted on the product page with the statement, “This item is shipped directly from our supplier. Allow extra delivery time.” Estimated delivery dates vary; however, they typically arrive within 4–6 weeks. 

Temporarily Out of Stock

These items ship once Nasco receives them from suppliers. If interested in alternatives, call Customer Care at 1.800.558.9595 or send an email to custserv@nascoeducation.com

Filing Claims for Damaged Merchandise

Unfortunately, there are occasions when merchandise is damaged during shipment. If delivery was via truck, Nasco Customer Care MUST be notified within 15 business days of delivery to file freight claim with the trucking company. If delivery was via FedEx or Priority Mail, please contact Nasco Customer Care immediately. IMPORTANT! In all cases, retain original carton and packing materials.

Questions About an Order?

Our Customer Care Representatives are experts at resolving any issues you may have with your order.

Please follow these 3 easy steps:

  • Please review your packing slip carefully. You may find that changes or substitutions are fully detailed.
  • If you need to contact Nasco Customer Care, call 1.800.558.9595 or send an email to custserv@nascoeducation.com and have one or more of the following available: Nasco order number, invoice number, purchase order number, and/or billing and shipping addresses. 
  • Authorized returns are only permitted for stock items. Requests must be made within 30 days of the invoice date. Return Authorization forms will be provided for approved returns and must accompany any returned product.

Restocking fees may apply.

Our contact info has changed! Click here to see the preferred way to reach us.

Free shipping for online orders over $199! Some exclusions apply.

Free shipping for online orders over $199! Some exclusions apply.

Customer Service 1.800.558.9595 • Copyright ©2023 Nasco