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Contact Information

Problem with your order? Let us help!

U.S.A. and Canadian Customers: Call toll-free 1-800-558-9595
For all other international inquiries: Call 1-920-563-2446 and ask for the International Sales Department.

Phone Order Hours:
Weekdays 7 a.m. - 6 p.m.
Saturday 8 a.m. - 12 noon
Fort Atkinson, WI (CST) and Modesto, CA (PST)

Fax us your order 24 hours a day, 7 days a week 1-800-372-1236

International Fax 1-920-563-6044
Nasco - Fort Atkinson
901 Janesville Avenue
P.O. Box 901
Fort Atkinson, WI 53538-0901
E-mail: custserv@eNasco.com

International E-mail: export@eNasco.com
Nasco - Modesto
P.O. Box 101
Salida, California 95368
E-mail: modestocs@eNasco.com

How to contact Nasco about an order

Before you call or write, compare packing slip with merchandise. You may find changes or substitutions already explained, and you won't need to contact us. Invoices come separately by mail a few days after you receive the merchandise. When you call or write, be sure to have all papers concerning the order, including your customer number. Please give name of item, catalog number, quantity, and price, including any special information that you may think necessary. The more details you give us, the faster the adjustment of your order. Return and exchange privileges are granted only upon request, and only on stock merchandise within 30 days of date of invoice. Restocking fees may apply. Contact our Customer Service department.

Filing claims for damaged merchandise

Nasco orders are filled with merchandise in good condition and carefully packed in our shipping department. Unfortunately, there are occasions when merchandise is damaged during shipment, and it arrives in unacceptable condition. If delivery was via truck, the trucking company is responsible for delivery of the merchandise, and damage claims must be filed by you, the customer, with the trucking company. If delivery was via UPS or Parcel Post, please contact Nasco's Customer Service immediately.

IMPORTANT! In all cases, retain original carton and packing materials.